Refund policy
Refund Policy
As all of our products are live florals, all sales are final and no refunds or store credit will be issued.
Cancellation/Refunds
Orders cannot be canceled once "Speaking Roses" has begun processing the order. In order to promptly deliver our arrangements as fresh as possible, the processing of an order commences almost immediately once you have submitted your order. However, should you wish to change or cancel your order, you are welcome to call us to check whether the processing of an order has commenced and if it has not we may be able to accommodate your request to cancel and will do our best to meet your needs. Any changes to or cancellation of an order can only be made with "Speaking Roses" prior to written approval and additional charges may apply. Any agreement by "Speaking Roses" to accommodate a cancellation request will be conditioned upon payment of any and all costs, charges, and expenses already incurred by "Speaking Roses" to that point, and you agree that such amounts may be deducted from any payments previously made to "Speaking Roses". During routine website maintenance, any pricing issues may not be honored and orders may be canceled and refunded when improper rates are applied.
Accordingly, we encourage you to carefully check your order before submitting it.
